Reference

Your nagad8 Banking, Built Around Local Wallets

Deposits land in your nagad8 balance from bKash, Nagad, Rocket and Upay, and payouts return to the wallet you paid from, with the cashier screen showing every step before you confirm.

bKashNagadRocketUpaysecure verification
nagad8 Your nagad8 Banking, Built Around Local Wallets
nagad8 Verifying Your nagad8 Account

Verifying Your nagad8 Account

Verification is how we keep your balance yours. We ask for one photo ID, either a national ID card, passport or driving licence, plus a short selfie so we can compare the face on the document to the person holding the account. If your wallet is registered under a different spelling of your name, add a statement or wallet screenshot showing the

number you use for payouts. Documents are checked by our team, stored against your profile, and used only for account security and payout matching. Nothing changes about how you sign in.

  • Send a photo ID — Upload a clear picture of your national ID card, passport or driving licence. All four corners need to be visible and the printed text readable.
  • Add a selfie — Take the live selfie when we ask for it. We match it against the photo on your document to confirm you are the account holder.
  • Match your wallet name — If the spelling on your bKash, Nagad or Rocket wallet differs from your profile, upload a statement or screenshot showing the number you use.
  • Carry on as before — Our team checks what you sent and marks the account verified. Your login stays the same, and payout requests need fewer stops afterwards.
nagad8 Adding Money to Your Balance

Adding Money to Your Balance

Funding starts on the cashier screen inside your account, not in your wallet app. Pick bKash, Nagad, Rocket or Upay and we show the collection number tied to your account along with a reference you should keep. Send the amount from your own wallet, confirm with your PIN, then come back and enter the transaction ID. Our side matches that ID to

your account before the balance moves, so send the exact figure you typed and do not send from someone else's wallet.

  • Open the cashier — Sign in to your account and open the cashier tab. Choose deposit, then select bKash, Nagad, Rocket, Upay or bank transfer as your rail.
  • Send from your own wallet — Copy the collection number we display, open your bKash, Nagad or Rocket app, and send the amount you entered. Confirm it with your wallet PIN.
  • Enter the transaction ID — Return to the cashier and paste the transaction ID from your wallet receipt. That reference is what lets us match the payment to your account.
  • Watch the balance — Once the ID matches, the amount appears in your account wallet and the deposit line in your history switches to settled.
nagad8 Cashing Out to Your Own Wallet

Cashing Out to Your Own Wallet

Withdrawals run the same route backwards. Request a payout from your account page, choose bKash, Nagad, Rocket, Upay or bank transfer, and type the amount. The wallet number you enter must sit in your own name and must match the name on your profile, because our team checks both before anything is released. Where the two do not match, we hold the

request and ask you to correct it rather than paying a third party. Keep your wallet app to hand while the request is being checked, as a wrong number is the usual reason a payout comes back.

  • Pick your payout rail — Open the withdrawal tab and select bKash, Nagad, Rocket, Upay or bank transfer. Use the wallet that is registered in your own name.
  • Enter the amount — Type the figure you want to move and confirm the wallet number shown on screen. Read the digits carefully before you submit the request.
  • Finish verification — If your account still needs a document or a selfie check, we prompt you here. The request moves ahead once the name match is confirmed.
  • Track the payout — The request sits in your history with its current status, and we message you once the money has gone out to your wallet.
PAYMENT RAILS

Wallets and Banks We Settle Through

Every rail below is one you already use on your phone, which is why we kept the list short instead of adding processors you would have to learn. bKash and Nagad carry most of the traffic, Rocket and Upay cover the rest, and bank transfer suits you if you would rather move money from a savings or current account. Pick the same rail for deposits and payouts where you can, since it keeps the name match simple and the reference number consistent on both sides.

bKash Send from your bKash app to the collection number on the cashier screen, then paste the transaction ID back into your account. If you already use bKash daily, this is the shortest path.
Nagad Nagad works the same way, with the collection number shown per deposit. Enter the amount on our side first so the reference we generate matches what you send.
Rocket Rocket transfers need the wallet number and your PIN inside the app. Keep the receipt open on your phone until our cashier confirms the deposit on your account.
Upay Upay sits alongside the other wallets in the cashier, so you can fund from the app already installed on your phone without opening a separate bank account.
Bank Transfer Bank transfer suits you if you would rather not keep money sitting in a wallet app. Use an account in your own name and quote the reference we show.

Wallet Questions We Get Asked

The questions below come up most often on chat, and they are all about money moving in and out rather than about games. If your own case is not here, our support desk handles wallet issues directly and can walk your transaction history with you. Have your wallet number and the transaction ID ready before you write in, as it saves a round of messages.

Open the cashier inside your account, choose the wallet, and send the amount shown from your own app. Then paste the transaction ID so we can match it to you.

The minimum sits on the cashier screen next to each rail, and it differs between bKash, Nagad, Rocket, Upay and bank transfer. Read the figure before you send anything, because a short transfer will not match.

Name mismatches are the usual reason a payout waits. We compare the wallet name to your profile, and where the spelling differs we ask for a document before releasing to an unverified number.

A national ID card, passport or driving licence, plus a live selfie. Send a clear photo where all four corners show, and add a wallet statement if your names differ.

Keep to the wallet you deposited from where you can. If you must switch to another rail, the account still has to be in your own name and verified before we send anything.

Send our support desk the transaction ID and the wallet number you paid from. We trace it against the collection number, and once the payment is confirmed the amount lands in your balance.
Reference

Nagad8 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.