Verifying Your nagad8 Account
Verification is how we keep your balance yours. We ask for one photo ID, either a national ID card, passport or driving licence, plus a short selfie so we can compare the face on the document to the person holding the account. If your wallet is registered under a different spelling of your name, add a statement or wallet screenshot showing the
number you use for payouts. Documents are checked by our team, stored against your profile, and used only for account security and payout matching. Nothing changes about how you sign in.
- Send a photo ID — Upload a clear picture of your national ID card, passport or driving licence. All four corners need to be visible and the printed text readable.
- Add a selfie — Take the live selfie when we ask for it. We match it against the photo on your document to confirm you are the account holder.
- Match your wallet name — If the spelling on your bKash, Nagad or Rocket wallet differs from your profile, upload a statement or screenshot showing the number you use.
- Carry on as before — Our team checks what you sent and marks the account verified. Your login stays the same, and payout requests need fewer stops afterwards.