What We Collect and Why We Keep It
We keep collection narrow and tied to your account. When you open an account we ask for your name, mobile number and date of birth, because we need to confirm you meet the age rules that apply where you live. Payment confirmations from bKash, Nagad or
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Rocket reach us as a transaction reference, and that reference is what we store — never your wallet PIN and never your one-time password. On the lobby side we log sign-in times, device type and the games you open, so a session on Roulette FastLane or
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a Pragmatic Play slot can be reconciled against your balance if you ever query it. Cookies do a smaller job: they keep you signed in and remember how you display currency. Retention follows the same logic. Records are held while your account is open and for
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a period afterwards where tax or dispute rules require it. What we can offer depends on your local law and eligible regions, and access may be limited where those rules do not allow it. You can ask for a copy of your data, correct a wrong
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mobile number or request closure through support, and we confirm in writing once the request is actioned.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.